News & Events

An innovative peer support model offering services to individuals in crisis opens in Broadview, IL

After two years of development, collaboration, and construction, Healthcare Alternative Systems (H.A.S.) and NAMI Metro Suburban are thrilled to announce the opening of The Living Room on Thursday, September 13 at 1915-1917 W. Roosevelt Rd in Broadview, IL. Developed through a partnership between the two mental health services organizations, The Living Room is a peer support model which offers individuals in crisis an alternative to a hospital emergency department (ED) and provides a safe space with trained professionals available to listen to and stabilize those in need of care.

The grand opening will be held at the facility from 4 – 7 p.m., and will include tours of the space, passed hors d’oeuvres, and a formal program beginning at 5 p.m. The program will feature remarks from H.A.S. Board President, Adnan Assad, and the Executive Director of NAMI Metro Suburban, Kimberly Knake, as well as representatives from The Living Room’s generous funders: Community Memorial Foundation, Proviso Township Mental Health Commission, and Community Mental Health Board of Oak Park Township.

Providing services 7 days a week from 1:00 p.m. – 9:00 p.m., The Living Room employs behavioral health care professionals and certified recovery support specialists who are empathetic, culturally competent listeners, and are available to offer encouragement and practical advice and — if needed — deescalate a situation. Guests of The Living Room can discuss their crisis and coping skills with staff. If a guest would prefer to be left alone, they can partake in numerous calming activities including arts & crafts, coloring, reading, and mindfulness and meditation. Staff will monitor guests and will be available to meet when the individual is ready. Guests can leave The Living Room at any point and there is no limit on the number of times they can visit.

Millions of people in the United States struggle with complex mental and behavioral health issues, and many do not get the treatment they need because of inaccessibility and disparities when it comes to health care. Because barriers to accessing behavioral health care are deep-rooted and inextricably linked to economic, social, and cultural issues, H.A.S and NAMI Metro Suburban are confident that The Living Room model will mitigate these hurdles and provide a more calming and relaxed atmosphere where trust and rapport can be built and fostered.

A nationally-recognized model, NAMI Metro Suburban opened The Living Room in La Grange two-and-a-half years ago to great success. H.A.S. staff visited the facility and the two organizations collaborated to open The Living Room in Broadview. The two organizations are jointly staffing the facility and leveraging NAMI Metro Suburban’s best practices and lessons learned to make an impact on the community and achieve the initiative’s lofty goals, including diversifying the program to meet the needs of the community served and fostering sustainability through varied funding sources.

H.A.S. and NAMI Metro Suburban expect demographics for the first year of The Living Room will reflect closely the demographics of H.A.S.’ current Broadview program, as the two will be sharing a physical location and referral partners. Private funding will cover the costs of services for those who are uninsured or for those outside of H.A.S.’ network of accepted providers.


Healthcare Alternative Systems (H.A.S.) provides an array of multicultural and bilingual (English/Spanish) behavioral care and social services that empower individuals, families, and communities. After 44 years of service and commitment to the community, the organization has firmly established itself as a leading provider of mental and behavioral health services for disadvantaged adults and adolescents.


NAMI Metro Suburban, an affiliate of the National Alliance on Mental Illness, improves the lives of individuals, families, and communities affected by mental illness by providing education, support, and advocacy through the western suburbs of Cook County. NAMI Metro Suburban provides numerous programs and services that foster health, wellness, and recovery for those living with mental health disorders.